Blog
Good Customer Service Involves Results
My back has been hurting for about three years. In 2016 I was too busy as National Chair of ABC to do anything about it when the pain started. For another 18 months, I just put up with the pain because I’m not very good at stopping to go to a doctor appointment. It’s...
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Sue’s Secret Recipe is Simple: Execution.
I have a great wife. She has many wonderful qualities. People hold in her in high regard for several reasons. She is pretty, smart, organized, and a great conversationalist. She is so wonderful I could never list all the great things about her. But for the rest of...
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Merry Christmas to Everybody Else
Merry Christmas to everybody else in the room. It's Christmas time and tis the season to ask people what they are planning to do for the holidays. You get a wide range of answers. The answers are all over the map. Some of the answers I've gotten lately are sad, for...
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What does Lean help us achieve?
Did you know we have a 10 Year Target at Willmar Electric? Well, we do. Our 10 Year Target is to “Choose the jobs we want and make money doing them.” On the surface this sounds like a normal expectation from a contracting company. We choose projects to bid with...
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Do You See What I See
Every day at Willmar Electric we start our day off with a huddle. Immediately after the huddle, we break out into a time of what we call “Lean and Clean.” The huddles typically last about 10 minutes, and the Lean and Clean is about 20 minutes. During Lean and Clean,...
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