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At Willmar Electric, our brand promises are to be on-time, organized, and approachable.  The most difficult to define of the three elements is approachable.  The dictionary definition for approachable is "friendly and easy to talk to." When I asked my coworkers to...

Our Brand Promise is to be On time, Organized, and Approachable. I think we do an exceptional job of reaching all three of these objectives in everything we do. Recently we had two excellent examples of living out being on-time.  As you read them, you will notice they...

The world is full of business books. I went to the books category of Amazon and searched for "business books" and got over 100,000 results. Even if football is canceled and no new TV shows or movies come out this fall, I still don't have time to read 100,000 books....

We love to play games at the Chapin house. We realized that we had outgrown our small game table as our family had grown. So recently, we got a new table that will accommodate more people, more games and allows more room for the puzzles that the Pandemic has given us...

At Willmar Electric, we try to use Lean Principles in our day to day operations and one of our core values is being Thrifty. Often people equate lean with being thrifty.  A few days ago, somebody did it in front of me, and I lost it. Let me explain why. Lean is the...

To protect the people involved, I have changed the names of those involved to Tom, Dick, and Harry.  (Consideration was given to Huey, Duey, and Luey, as well as Larry, Curly, and Moe, but in the end, I went with the less insulting route). Last week when touring a...

I don’t like instructions. Don’t get me wrong.  I understand the role of instructions in our world.  I also understand people should use them. I just struggle with them.  But, not in a rebellious way.  It isn’t like I am pining to do things my own way, I just don’t...

In 1972 Stealers Wheel’s Gerry Rafferty and Joe Egan wrote, “Stuck in the Middle with You.”  In an interview with the Daily Telegraph, claimed the song was a parody of Bob Dylan paranoia.  The chorus says, “clowns to the left of me, jokers to the right, (but) here I...

Later this month, we will cross over the second anniversary of moving into our new house.  We love our new home.  We have loved it since day one. It is located on a local golf course and offers beautiful views of lush green grass and trees. The beautiful view was one...